Dear Jeff

Many thanks for your advice

The IOMEGA board is a jaz pci ultra card. It is configurable for either SCSI 1 or 2 and I have configured it for SCSI 2

I did uninstall the Canoscan through the device manager and also uninstalled the drivers with Canon's DelFxEx utility and switched the computer off.

I then connected the SCSI cable, switched on the scanner and rebooted the PC.There are no SCSI ID conflicts.

Windows goes through the found new hardware routine and installs the scanner and drivers.

Still no success.

I use photoshop 5.0

When I start the import process I get a transmission error (0x000d0026)
"could not complete the import command because there is no scanner installed"

I have tried Vuescan and it works perfectly using the SCSI set up so I guess I'll not use Canon's FilmGet.

Any further thoughts?

Rgds

George

: George,

: Have you tried uninstalling the FilmGet software using the utility posted on the Canon Bulletin Board, then reinstalling it? This is necessary for FilmGet to recognize the new connection.

: Jim